How to Evidence Leadership and Accountability in Tenders

“We have strong leadership” means nothing in a tender if you don’t back it up with substance. Commissioners want to know exactly how your leaders oversee care quality, manage risks, and ensure accountability at every level.

👥 Who’s Responsible — and for What?

Set out your leadership model clearly:

• Registered Manager responsibilities and involvement in audits, supervisions, and care reviews
• Director or Nominated Individual involvement in governance meetings, complaints handling, or safeguarding escalation
• Team leaders or supervisors and their accountability structures

Include an organisational chart where possible, even in simplified form.

📊 How to Prove Accountability

Use practical examples:

• Monthly reviews of incidents at governance level
• Quarterly quality dashboards shared with staff and families
• Director sign-off on service development plans

Don’t just say “we monitor quality” — show who does it, how often, and what happens next.