How to Demonstrate Your Workforce Retention Success in Tenders

Why Retention Matters

Commissioners know that stable teams deliver better, more consistent care. High staff turnover increases risks, disrupts continuity, and affects quality. That’s why workforce retention is a key area of interest in tenders and inspections.


What to Evidence in Tenders

Highlight the practical steps you take to keep staff engaged and motivated, such as:

  • Strong induction and onboarding processes
  • Clear supervision, appraisal, and career development pathways
  • Recognition and reward schemes
  • Employee wellbeing initiatives
  • Supportive leadership and culture
  • Low turnover rates compared to sector averages (if applicable)

Common Tender Weaknesses

  • Failing to evidence why staff stay with you
  • Overlooking the link between retention and service quality
  • Relying on vague statements rather than concrete examples

Strong answers show how retention leads to better outcomes for people supported and greater value for commissioners.


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Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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