How to Build a Business Continuity Plan That Supports Your CQC & Tender Success

Commissioners and regulators expect more than a generic business continuity policy. They want to see evidence that your plan is realistic, reviewed, and embedded in how your organisation works day-to-day. A strong business continuity plan (BCP) not only strengthens your tenders but also underpins good governance and service resilience.

What Makes a Business Continuity Plan Effective?

  • Clear identification of risks specific to your services (workforce shortages, supply chain, IT, finance, estates).
  • Documented roles and responsibilities for continuity leadership and response I’m.
  • Communication plans for staff, people supported, families, and commissioners.
  • Practical, tested procedures for maintaining critical services during disruption.
  • Regular reviews, updates, and alignment with your risk register and governance framework.

Why This Strengthens Tenders and Compliance

  • Shows commissioners and CQC you understand your risks and are prepared.
  • Demonstrates strong leadership, governance, and organisational resilience.
  • Supports responses to questions on risk management, governance, and service continuity.
  • Reassures panels and inspectors you can sustain services even in challenging circumstances.

A well-written BCP aligned to your specific services helps strengthen your evidence across tenders, inspections, and internal governance processes. It’s not just a compliance exercise β€” it’s a key part of demonstrating your credibility and capacity to deliver safe, sustainable care.


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Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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