How to Build a Business Continuity Plan That Supports Your CQC & Tender Success

July 21, 2025

Commissioners and regulators expect more than a generic business continuity policy. They want to see evidence that your plan is realistic, reviewed, and embedded in how your organisation works day-to-day. A strong business continuity plan (BCP) not only strengthens your tenders but also underpins good governance and service resilience.

What Makes a Business Continuity Plan Effective?

Clear identification of risks specific to your services (workforce shortages, supply chain, IT, finance, estates).
Documented roles and responsibilities for continuity leadership and response.
Communication plans for staff, people supported, families, and commissioners.
Practical, tested procedures for maintaining critical services during disruption.
Regular reviews, updates, and alignment with your risk register and governance framework.

Why This Strengthens Tenders and Compliance

Shows commissioners and CQC you understand your risks and are prepared.
Demonstrates strong leadership, governance, and organisational resilience.
Supports responses to questions on risk management, governance, and service continuity.
Reassures panels and inspectors you can sustain services even in challenging circumstances.

A well-written BCP aligned to your specific services helps strengthen your evidence across tenders, inspections, and internal governance processes. It’s not just a compliance exercise — it’s a key part of demonstrating your credibility and capacity to deliver safe, sustainable care.

Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

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