How Social Care Commissioning Is Changing: What Providers Need to Know

Why Commissioning Is Changing

Commissioning in social care has been evolving steadily, but recent pressures β€” including financial constraints, workforce shortages, and heightened scrutiny of outcomes β€” are accelerating change. Providers who understand these shifts will be better placed to adapt and succeed.


What’s Changing?

  • Increased Focus on Value for Money β€” Commissioners are under pressure to deliver more within tighter budgets, making value-for-money arguments even more critical.
  • Outcomes Over Outputs β€” There's growing emphasis on demonstrable impact rather than simply the volume of service provided.
  • Risk and Governance Scrutiny β€” Expectations around safeguarding, workforce stability, and governance are increasing in line with regulatory trends.
  • Digital Integration β€” Commissioners expect providers to embrace digital tools where appropriate, particularly around reporting and communication.

What This Means for Providers

Providers must be proactive in aligning their offer, tender submissions, and evidence to these expectations. This includes:

  • Strengthening governance and demonstrating risk management
  • Providing clear, credible evidence of outcomes
  • Building strong narratives around quality, inclusion, and innovation
  • Being ready to adapt service models to new commissioning approaches

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Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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