How Leadership Drives Quality in Social Care Services
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Strong leadership is the foundation of quality in social care. It influences how services operate, how staff feel, and how people supported experience care.
Leadership drives improvement through:
- Clear priorities for quality and outcomes
- Embedding reflective practice and learning
- Creating accountability for standards of care
- Fostering a culture where staff are supported to thrive
Both commissioners and CQC understand this. They expect providers to show how leadership translates into everyday practice ā not just in policies, but through tangible evidence of outcomes and quality improvements.
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