From Gimmick to Gamechanger: Making Assistive Technology Count in Social Care
Too many services still treat assistive technology like an add-on — not a core part of care.
Whether it’s a door sensor, a voice assistant, or a smart medication dispenser, assistive tech has huge potential. But it only delivers impact when:
- It's introduced for the right reasons
- People understand and accept it
- Staff are confident in using it
- It enhances independence, not replaces support
That’s why commissioners are no longer just asking whether you use technology. They’re asking how you embed it in person-centred care.
🔍 It’s Not About the Gadgets
The most compelling assistive tech stories in tenders aren’t about what the tool is — but what it achieved for the person.
- “The motion sensor helped M feel safer going to the bathroom alone at night.”
- “Voice prompts reduced B’s need for staff to remind her about medication.”
That’s what decision-makers want to see. Not jargon. Not product names. Just real-world outcomes.
🧠 Embedding It in Culture
If assistive tech is only managed by senior staff or IT leads, you’re missing the point. It needs to be part of:
- Initial care planning conversations
- Staff training and supervision
- Daily risk assessments and contingency planning
- Ongoing reviews with individuals and families
Tip: Commissioners love to hear about collaborative decision-making around assistive tech. Include co-production wherever you can.
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Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)