From Gimmick to Gamechanger: Making Assistive Technology Count in Social Care

Too many services still treat assistive technology like an add-on — not a core part of care.

Whether it’s a door sensor, a voice assistant, or a smart medication dispenser, assistive tech has huge potential. But it only delivers impact when:

  • It's introduced for the right reasons
  • People understand and accept it
  • Staff are confident in using it
  • It enhances independence, not replaces support

That’s why commissioners are no longer just asking whether you use technology. They’re asking how you embed it in person-centred care.


🔍 It’s Not About the Gadgets

The most compelling assistive tech stories in tenders aren’t about what the tool is — but what it achieved for the person.

  • “The motion sensor helped M feel safer going to the bathroom alone at night.”
  • “Voice prompts reduced B’s need for staff to remind her about medication.”

That’s what decision-makers want to see. Not jargon. Not product names. Just real-world outcomes.


đź§  Embedding It in Culture

If assistive tech is only managed by senior staff or IT leads, you’re missing the point. It needs to be part of:

  • Initial care planning conversations
  • Staff training and supervision
  • Daily risk assessments and contingency planning
  • Ongoing reviews with individuals and families

Tip: Commissioners love to hear about collaborative decision-making around assistive tech. Include co-production wherever you can.


    Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

    Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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