Family Involvement in PBS: What Commissioners Want to See

Positive Behaviour Support (PBS) is most effective when families are part of the picture β€” not an afterthought. But in tenders, many providers underplay or overlook this vital element. If you're not evidencing meaningful family involvement, you're missing a key part of what commissioners expect.


🏑 What Does Meaningful Family Involvement Look Like?

Commissioners want to see:

  • Families involved in creating and reviewing PBS plans
  • Regular communication between staff and families β€” not just when something goes wrong
  • Support for families to understand PBS principles and contribute actively
  • Use of family insights to reduce restrictive practices and improve outcomes

πŸ“ How to Evidence This in Tenders

When writing your PBS tender response, reference specific mechanisms you use β€” family forums, joint training sessions, regular reviews, or even co-produced incident debriefs. Use real examples if possible.

And remember, family involvement strengthens more than your PBS offer β€” it also supports safeguarding, quality assurance, and service user outcomes.


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Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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