Family Involvement in PBS: What Commissioners Want to See

Positive Behaviour Support (PBS) is most effective when families are part of the picture — not an afterthought. But in tenders, many providers underplay or overlook this vital element. If you're not evidencing meaningful family involvement, you're missing a key part of what commissioners expect.

🏡 What Does Meaningful Family Involvement Look Like?

Commissioners want to see:

• Families involved in creating and reviewing PBS plans
• Regular communication between staff and families — not just when something goes wrong
• Support for families to understand PBS principles and contribute actively
• Use of family insights to reduce restrictive practices and improve outcomes

📝 How to Evidence This in Tenders

When writing your PBS tender response, reference specific mechanisms you use — family forums, joint training sessions, regular reviews, or even co-produced incident debriefs. Use real examples if possible.

And remember, family involvement strengthens more than your PBS offer — it also supports safeguarding, quality assurance, and service user outcomes.