Embedding Proactive Support in PBS: It’s What You Do Before the Crisis

In Positive Behaviour Support (PBS), what matters most isn’t how you react in a crisis — it’s what you do to prevent the crisis from happening at all. That’s where proactive support strategies come in.

🔍 Spotting Patterns, Not Just Incidents

Proactive support starts with understanding the person. What are their early signs of distress? What environmental triggers make behaviour more likely? Are staff noticing the patterns?

Staff must be trained and supported to:

• Recognise subtle changes in mood or routine
• Adapt support plans dynamically throughout the day
• Use communication strategies that reduce frustration

📋 Examples Matter in Bids

In learning disability tenders, avoid vague claims like “we take a proactive approach.” Show exactly what this means:

• Do you adjust staffing based on individual need?
• Have you removed known triggers from the environment?
• What proactive strategies are in support plans — and how are they used in real life?

🌱 Culture, Not Just Training

Proactive support isn’t a technique — it’s a mindset. Commissioners want to see that staff are encouraged and expected to take early, thoughtful action that supports wellbeing before behaviours escalate.