Embedding Proactive PBS Support into Everyday Practice

Proactive support isn’t something that lives in a file. It should be visible in how your team talks, plans, and acts — every day, with every person. That’s the difference between a PBS plan and a PBS culture.


🔁 Daily Practice, Not Just Paperwork

Commissioners want to see that proactive strategies are embedded in your routines — not just tick-box exercises. That includes:

  • 📋 Reviewing known triggers during handovers and shift planning
  • 🗣️ Talking about routines, structure, and preferences as part of team language
  • 🧠 Reflecting on what worked (or didn’t) and making small adjustments daily

Proactive PBS isn’t an intervention — it’s a mindset. Staff should be looking ahead, not just reacting.


💬 How to Show This in Supervision

Use supervision to discuss proactive support. That could include:

  • What early signs staff have noticed recently
  • Which strategies have helped avoid escalation
  • Where routines have been adjusted based on individual needs

This shows commissioners that your staff don’t just follow plans — they reflect, adapt, and co-own them.


📈 Evidencing Impact in Tenders

In learning disability tenders, describe how your team uses proactive PBS every day:

  • Examples of reducing incidents through changes in routine
  • How staff spot and act on early indicators of distress
  • Improvements in quality of life, engagement, or communication

It’s this visible culture that builds commissioner confidence — not just a training certificate or a plan in a folder.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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