Domiciliary Care Tenders: 6 Ways to Show You’re a Safe Pair of Hands
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In domiciliary care tenders, commissioners want more than promises. They’re looking for proof that you can deliver safely, consistently, and without disruption — even when the unexpected happens.
Here’s how to show you’re a safe pair of hands.
If you want your next submission to stand out, our Domiciliary Care Bid Writing service can help.
1) Evidence a strong compliance record
Highlight recent CQC inspection outcomes, contract monitoring reports, and any external audits that confirm safe, high-quality care delivery.
- Summary of last CQC rating and key strengths
- Any zero-notice spot check results
2) Show continuity of care
Prove that you minimise missed visits and cancellations, with systems in place to maintain service even during staff sickness or emergencies.
- Missed visit rate over the past 12 months
- On-call and backup staffing arrangements
3) Demonstrate robust safeguarding practice
Commissioners want reassurance that service users are protected. Outline your safeguarding training, reporting process, and examples of early intervention.
- Proportion of staff trained in safeguarding Level 2/3
- Real anonymised example of swift safeguarding action
4) Evidence strong workforce management
A stable, well-supported workforce reduces risk. Show retention rates, supervision frequency, and how you maintain staff readiness.
- Staff turnover percentage and comparison to sector average
- Annual training plan and compliance rates
5) Present a risk and contingency plan
Include a clear, practical risk register with prevention and response measures for issues like extreme weather, IT failure, or sudden surges in demand.
- Example of how you handled a past service disruption
6) Close with commissioner reassurance
End by stating your readiness to mobilise and deliver, backed by evidence. Example: “We have maintained 99.2% on-time calls for three consecutive years, across an average of 12,800 annual visits.”
Want your tender to pass the ‘safe pair of hands’ test? Our tender review & proofreading service can spot weak points before submission.