Domiciliary Care Tender Scores: How to Stand Out in a Crowded Market
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Domiciliary care tenders are more competitive than ever. Dozens of providers often bid for the same framework or block contract. Commissioners have to read fast, compare consistently, and score against clear criteria. If your answers sound like everyone else’s, you’ll be lost in the shuffle.
Here’s how to make your bid stand out — and secure higher scores.
If you want a specialist to shape your next bid, our Domiciliary Care Bid Writing service can help.
1) Anchor every claim in evidence
Don’t just say you deliver “safe, high-quality care” — show it. Include:
- Performance data (on-time call rates, safeguarding incidents, medication accuracy)
- Case studies with before/after outcomes
- External feedback (commissioner audits, CQC inspection highlights, compliments)
2) Be truly person-centred — in the detail
Commissioners see through generic “person-centred care” statements. Show how you tailor visits, match staff, and adapt schedules based on individual needs.
- Example: “Mr S prefers 9:15 am instead of 9:00 for his morning call, so our rota flexes to match.”
- How you capture and act on preferences in your care planning system
3) Highlight workforce stability
Continuity is a major scoring factor in home care. Prove how your recruitment, retention and supervision reduce turnover and improve client satisfaction.
- Retention rate over the past 12 months
- Shadowing, buddying and skills refreshers
4) Show integration with local services
Stand-out bids name real local partners and examples of joint working. This shows commissioners you understand the local health and care landscape.
- Joint visits with district nurses
- Referrals to local community groups for wellbeing support
5) Address risk management head-on
Include a short, clear risk table for key challenges like missed visits, sudden staffing gaps, or IT outages — and how you prevent and respond to each.
- Early-warning indicators and escalation process
- Contingency staffing and on-call systems
6) Speak the commissioner’s language
Mirror the tender question wording and match your structure to their scoring template. This helps them see you’ve addressed every point — and makes scoring easier.
7) Close with assurance
End your answers with a short, confident statement of readiness — backed by evidence. Example: “In the past 12 months, we have delivered 98.7% on-time calls across 14,200 visits, with zero upheld safeguarding concerns.”
Want your submission to rise above the rest? Our tender review & proofreading service can spot scoring gaps before you submit.