Domiciliary Care Bids: 7 Proof Points Commissioners Look For
Winning domiciliary care tenders isn’t about promises — it’s about proof. Commissioners need confidence that your home care service is safe, reliable and outcome-focused. Here are seven evidence points that make your bid easier to score — and harder to ignore.
If you need hands-on support to shape a compelling submission, our Domiciliary Care Bid Writing service can help.
1) Outcomes that matter at home
Show how your support improves daily living, independence and wellbeing in people’s own homes. Use short case examples and quantifiable outcomes (e.g., reduced falls, improved medication adherence, fewer unplanned call-outs).
- Clear baselines → intervention → measurable result
- How outcomes are tracked (spot checks, reviews, digital outcomes trackers)
2) Continuity and cover — especially for short calls
Demonstrate how you prevent and respond to missed or late calls, and how you maintain continuity for short 15–30 minute visits.
- Live rota oversight and escalation flow
- On-call arrangements and back-up staff pools
- KPIs for timeliness and continuity (and what you do when they’re missed)
3) Safe medication practice in the home
Explain how you assess, record and review MARs; train staff on prompts vs administration; and manage high‑risk medicines.
- Competency checks and supervision frequency
- Audits and error learning loops (with trend data)
4) Person‑centred scheduling (not just rostering)
Commissioners want evidence that visits are planned around the person’s preferences and routines — not just your rota template.
- Preference capture (days, times, gender, language, culture)
- How changes are agreed and communicated
5) Workforce stability and supervision
Link recruitment, induction, shadowing and ongoing supervision to safer care at home.
- Retention metrics and actions (e.g., buddying, guaranteed hours)
- Field supervision, unannounced spot checks, and coaching
6) Safeguarding and lone‑working controls
Home care carries unique risks. Show how you keep people — and lone workers — safe.
- Dynamic risk assessments and escalation routes
- Lone‑worker tech, check‑ins and welfare calls
7) Digital care planning & real‑time assurance
Evidence how digital tools improve reliability, visibility and outcomes — without replacing human contact.
- Real‑time call monitoring and exception alerts
- Family/commissioner access, data quality checks, and audit trails
How to present the evidence (so it scores)
- Mirror the question structure (need → approach → evidence → outcome).
- Quantify wherever possible (rates, reductions, response times).
- Localise with place-based knowledge and integration partners.
- Close with assurance: risks identified, mitigations in place, KPIs monitored.
Want a second pair of eyes before submission? Our tender review & proofreading service focuses on clarity, compliance and score uplift.
💼 Rapid Support Products (fast turnaround options)
- ⚡ 48-Hour Tender Triage
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- 🔍 Pre-Tender Readiness Audit
- 📁 Tender Document Review
🚀 Need a Bid Writing Quote?
If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:
- A clear scope of work
- Estimated days required
- A fixed fee quote
- Any risks, considerations or quick wins
🔁 Prefer Flexible Monthly Support?
If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.
- Guaranteed hours each month (1, 2, 4 or 8 days)
- Discounted day rates vs ad-hoc consultancy
- Use time flexibly across bids, triage, library updates, renewals
- One-month rollover (fair-use rules applied)
- Cancel anytime before next billing date
🚀 Ready to Win Your Next Bid?
Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk
Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)