Digital Inclusion in Practice: Examples for Social Care Providers

July 21, 2025

Digital inclusion is more than just providing access to devices — it’s about creating meaningful opportunities for people to benefit from technology. For social care providers, this has become increasingly important as expectations grow around supporting people to stay connected, access services, and build digital confidence.

Here are some practical examples of how social care providers are strengthening digital inclusion:

Devices and Connectivity: Providing tablets, smartphones, or laptops with internet access in supported living environments.
Training and Support: Running workshops or one-to-one sessions to build digital confidence for both staff and people supported.
Partnerships: Collaborating with local digital inclusion charities, libraries, or learning providers to access resources and expertise.
Accessible Platforms: Ensuring digital care planning tools are easy to use for both staff and individuals where appropriate.
Promoting Safety: Supporting people to understand online safety, privacy, and how to navigate digital risks.

By embedding these practical steps into service delivery, providers can demonstrate alignment with commissioning priorities around reducing inequalities, enhancing independence, and improving wellbeing through technology.

Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers.

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.