Consent in Physical Disability Care: Moving Beyond Assumptions to Lawful, Person-Centred Practice

Consent is fundamental to lawful and ethical care, yet in physical disability services it is often assumed rather than explicitly confirmed. Long-standing support arrangements, familiar routines and consistent staffing can create a false sense of certainty, where consent is implied rather than actively established. Commissioners and inspectors increasingly expect providers to evidence that consent is ongoing, informed and specific to the support being delivered.

This article explores how physical disability services can move beyond assumed consent toward lawful, person-centred practice. It should be read alongside Making Safeguarding Personal and Risk, Safeguarding & Restrictive Practice.

Why consent is often assumed

In physical disability services, support is often delivered by familiar staff following established routines. Over time, this can lead to assumptions that consent is implicit, particularly for personal care, transfers or health-related support.

However, consent must be specific to each decision and can change over time.

Commissioner and inspector expectations

Two expectations are consistently applied:

Expectation 1: Active consent. Inspectors expect providers to evidence that consent is sought, not presumed.

Expectation 2: Consent linked to capacity. Commissioners expect providers to demonstrate awareness of when capacity should be considered.

Establishing consent in daily practice

Consent should be embedded into everyday interactions, using clear language and checking understanding. This applies to routine support as much as to major decisions.

Operational example 1: Explicit consent for transfers

A provider introduced prompts requiring staff to confirm consent before transfers, even where routines were long-established. This improved dignity and reduced complaints.

Responding when consent is withdrawn

People have the right to withdraw consent. Providers must respond proportionately, exploring reasons and alternatives rather than forcing compliance.

Operational example 2: Adjusting personal care routines

When consent was withdrawn for a particular routine, staff worked with the individual to adapt timing and approach, restoring consent without escalation.

Consent, capacity and best interests

Where consent cannot be obtained due to lack of capacity, providers must evidence lawful best-interest decision-making rather than default continuation of care.

Operational example 3: Best-interest decision for medical support

A provider documented a best-interest decision for delegated healthcare support, involving family and clinicians, with clear review points.

Governance and assurance

Providers should assure consent practice through:

  • Audit of consent recording
  • Supervision focused on consent and dignity
  • Clear escalation routes when consent is refused

Consent as a marker of respect

In physical disability services, consent is not a one-off formality but an ongoing expression of respect. Providers that evidence active consent demonstrate lawful, person-centred and inspection-ready practice.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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