Co-Producing PBS: Why Families and the People You Support Must Be Central

You can’t do Positive Behaviour Support to someone — it has to be done with them. That’s why co-production is a core principle of PBS. If the person and their family aren’t involved in shaping the support, it’s not PBS — it’s just behaviour management.


👥 What Co-Production in PBS Really Means

Co-production goes beyond asking for feedback. It means involving people from the start in:

  • Designing support plans and routines
  • Reviewing goals and progress
  • Deciding what ‘quality of life’ looks like to them
  • Shaping service culture, training and policy

Families, advocates, and circles of support bring insights that professionals often miss. Their voices must be part of the picture.


🏡 Benefits of Family and Individual Involvement

  • Fewer misunderstandings and breakdowns
  • Support plans that reflect the person’s actual life
  • Greater buy-in from the person and their network
  • Early warning signs spotted and responded to quicker

Involving people isn’t just respectful — it’s strategic. It leads to better outcomes, fewer restrictive interventions, and more sustainable support.


📣 In Tenders and Inspections

Commissioners and CQC want to see evidence of meaningful co-production. That includes:

  • Clear processes for involving individuals and families
  • Accessible care planning tools (visual, Easy Read, etc.)
  • Examples of how feedback has changed practice
  • Joint training or learning events with people you support

It’s not enough to say “we involve families.” Show how, when, and with what impact.


📦 Resources to Strengthen Your Practice


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers


Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

⬅️ Return to Knowledge Hub Index

Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

⬅️ Return to Knowledge Hub Index

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