Building an Organisational Chart That Works for CQC and Tenders

Your organisational chart is more than a visual aid β€” it’s a governance tool. It shows how your service is led, who’s responsible for what, and whether your structure supports safe and effective care.


🧠 Why Organisational Charts Matter

Commissioners and CQC aren’t just looking for job titles. They’re assessing:

  • Whether lines of accountability are clear
  • Whether leadership is sufficiently resourced
  • Whether roles cover all necessary functions (compliance, safeguarding, quality)

It’s a way to check whether you’re truly well-led β€” on paper and in practice.


πŸ“Š What a Strong Org Chart Includes

  • Clear reporting lines from frontline staff to directors
  • Named roles or job functions (rather than β€˜TBC’ or generic boxes)
  • Who oversees key areas like quality, safeguarding, finance, HR
  • How part-time or outsourced roles are integrated into your structure

A good org chart also supports your claims in tenders β€” for example, that you have a dedicated quality lead, or that safeguarding is overseen by someone senior.


πŸ› οΈ Common Mistakes to Avoid

  • Too vague β€” e.g., 'Manager' listed without role clarity
  • Too complex β€” unreadable diagrams with criss-crossing lines
  • Too generic β€” missing the specific setup of your service

It doesn’t need to be fancy β€” just functional, accurate, and matched to your narrative elsewhere.


πŸ’Ό Rapid Support Products (fast turnaround options)


πŸš€ Need a Bid Writing Quote?

If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:

  • A clear scope of work
  • Estimated days required
  • A fixed fee quote
  • Any risks, considerations or quick wins
πŸ“„ Request a Bid Writing Quote β†’

πŸ” Prefer Flexible Monthly Support?

If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.

  • Guaranteed hours each month (1, 2, 4 or 8 days)
  • Discounted day rates vs ad-hoc consultancy
  • Use time flexibly across bids, triage, library updates, renewals
  • One-month rollover (fair-use rules applied)
  • Cancel anytime before next billing date
Explore Monthly Retainers β†’

πŸš€ Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

⬅️ Return to Knowledge Hub Index

πŸ”— Useful Tender Resources

✍️ Service support:

πŸ” Quality boost:

🎯 Build foundations: