Beyond Behaviour: Measuring What Really Matters in PBS

Positive Behaviour Support isn’t about reducing behaviours — it’s about raising quality of life. Yes, you want to see fewer incidents and safer environments. But the real goal is that people feel happier, more independent, more in control. That’s what matters most.


🌟 What Outcomes Should PBS Focus On?

  • Increased participation in meaningful activities
  • Stronger relationships with family, peers, and staff
  • Greater independence in daily routines
  • Improved emotional wellbeing and self-esteem
  • Reduced reliance on restrictive interventions

If your outcome measures only track “challenging incidents,” you’re missing the bigger picture. PBS is about people thriving — not just avoiding crisis.


📊 How to Evidence This in Tenders

Commissioners want to see how you measure progress. That might include:

  • Goal tracking tools co-developed with the person
  • Quality of life assessments or wellbeing scales
  • Case studies showing the impact of proactive support
  • Feedback from families and people supported

Make it personal. Show that outcomes aren’t abstract KPIs — they’re grounded in what matters to the person.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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