Behaviour Is Communication: Understanding the ‘Why’ in PBS
Behaviour doesn’t happen in a vacuum. And it doesn’t mean someone is “non-compliant” or “difficult”. In Positive Behaviour Support (PBS), we learn to ask: what is this behaviour trying to tell us?
🧠 The Behaviour = Communication Principle
In PBS, we assume that all behaviour has meaning. It may be:
- A response to unmet needs
- Triggered by environmental stressors
- A learned strategy that once worked
Once you change your lens, your questions change — from “How do we stop this?” to “What’s going on beneath this?”
🔍 Look for Patterns, Not Incidents
Behaviour becomes clearer when we track and reflect:
- What happened just before the behaviour (antecedents)?
- What was the person trying to achieve or avoid?
- How did others respond — and did that reinforce the behaviour?
Understanding these ABCs (Antecedent, Behaviour, Consequence) helps us avoid superficial fixes and create real change.
🧭 Why This Matters in Tenders
Commissioners don’t just want to see that you have PBS training. They want to see how your team uses behavioural insight to:
- Prevent distress through early intervention
- Tailor support to individual needs and triggers
- Avoid restrictive or reactive practices
When you understand the ‘why’, you deliver safer, more person-centred care.
💼 Rapid Support Products (fast turnaround options)
- ⚡ 48-Hour Tender Triage
- 🆘 Bid Rescue Session – 60 minutes
- ✍️ Score Booster – Tender Answer Rewrite
- 🧩 Tender Answer Blueprint
- 📝 Tender Proofreading & Light Editing
- 🔍 Pre-Tender Readiness Audit
- 📁 Tender Document Review
🚀 Need a Bid Writing Quote?
If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:
- A clear scope of work
- Estimated days required
- A fixed fee quote
- Any risks, considerations or quick wins
🔁 Prefer Flexible Monthly Support?
If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.
- Guaranteed hours each month (1, 2, 4 or 8 days)
- Discounted day rates vs ad-hoc consultancy
- Use time flexibly across bids, triage, library updates, renewals
- One-month rollover (fair-use rules applied)
- Cancel anytime before next billing date
🚀 Ready to Win Your Next Bid?
Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk
Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)