Before You Write a PBS Plan, Ask This One Question

Most behaviour support plans jump straight to what to do. But effective PBS starts by understanding why.

And there’s one question every team should ask before writing any strategy, setting any goal, or assigning any intervention:

“What is this person trying to communicate through their behaviour?”


🧠 Behaviour Has Meaning

In Positive Behaviour Support, we don’t see behaviour as a problem to eliminate — we see it as a message to decode. Challenging behaviour is usually a person’s best available way of telling us something’s not right.

That message might be:

  • I’m overwhelmed by noise
  • I don’t understand what’s expected of me
  • I feel unsafe or ignored
  • I need a break, but I don’t know how to ask

If we jump to solutions without understanding the meaning, we’re fixing the surface — not the cause.


📋 Functional Assessments Aren’t Just Paperwork

Analysing what happens before, during, and after behaviour (ABC charts, functional assessments) isn’t a tick-box task. It’s an act of respect. It says, “We believe there’s a reason, and we care enough to find it.”

The more curious we are, the more person-centred our response becomes.


✅ Tips for Practice

  • Ask “What does this person gain or avoid through this behaviour?”
  • Involve people who know the individual best — family, support workers, advocates
  • Be cautious about assumptions — test your theory with real-world changes

Understanding doesn’t slow us down. It saves us time, reduces incidents, and improves outcomes in the long run.


    Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

    Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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