News

Mental Health Referrals and Triage: Designing S...

Clear referral and triage processes are essential to safe mental health service delivery. This article explains how commissioners expect providers to manage referrals, prioritisation and initial assessment — and how...

Mental Health Step-Up and Step-Down Pathways: D...

Step-up and step-down pathways are central to effective mental health service models, yet are often poorly defined in practice. This article explains how commissioners expect escalation, stabilisation and de-escalation to...

Designing Clear Mental Health Care Pathways Tha...

Poorly defined mental health care pathways contribute directly to crisis escalation, service disengagement and hospital readmission. This article sets out how effective pathways are designed, how providers operationalise them, and...

Mental Health Service Models in Community-Based...

Community mental health services are moving rapidly away from fragmented provision towards integrated, recovery-focused models. This article explains how effective mental health service models are structured, how care pathways operate...