Articles

Contract Continuity in a New Era: Beyond Winning to Keeping Health & Social Care Contracts

With the Procurement Act 2023 now live, health and social care providers must look beyond winning tenders. Contract retention depends on how well you deliver and—crucially—how well you evidence outcomes,...

Contract Continuity in a New Era: Beyond Winnin...

With the Procurement Act 2023 now live, health and social care providers must look beyond winning tenders. Contract retention depends on how well you deliver and—crucially—how well you evidence outcomes,...

Quality Assurance, Audit and Compliance in Social Care: Turning Checks into Change

Quality assurance is more than checking compliance — it’s the engine of improvement. This guide explains how to build audit systems that capture learning, drive accountability, and prove quality outcomes...

Quality Assurance, Audit and Compliance in Soci...

Quality assurance is more than checking compliance — it’s the engine of improvement. This guide explains how to build audit systems that capture learning, drive accountability, and prove quality outcomes...

Social Care Mini-Series — Tendering, Safeguarding & Person-Centred Practice

A growing collection of complete 7-part mini-series exploring social care tenders, safeguarding, person-centred planning, outcomes, reablement, and more — designed to strengthen your bids and inspection evidence.

Social Care Mini-Series — Tendering, Safeguardi...

A growing collection of complete 7-part mini-series exploring social care tenders, safeguarding, person-centred planning, outcomes, reablement, and more — designed to strengthen your bids and inspection evidence.

How to Embed Compliance into Everyday Practice — Not Just Audits

Compliance isn’t just for audits — it’s a daily habit. Show how your team lives your quality standards every day.

How to Embed Compliance into Everyday Practice ...

Compliance isn’t just for audits — it’s a daily habit. Show how your team lives your quality standards every day.

Turning Quality Audits into Action — Not Just Paperwork

Audit outcomes should lead to change — not just reports. Show commissioners how your audits improve care.

Turning Quality Audits into Action — Not Just P...

Audit outcomes should lead to change — not just reports. Show commissioners how your audits improve care.

Internal Audits: What Commissioners Expect to See in Tenders

Show you’re audit-ready by including clear, practical detail on your internal quality assurance processes.

Internal Audits: What Commissioners Expect to S...

Show you’re audit-ready by including clear, practical detail on your internal quality assurance processes.

Quality Audits Aren’t Just About Spotting Mistakes — They’re About Learning

Audits shouldn’t be about catching people out. They should be about learning, growing, and improving care together.

Quality Audits Aren’t Just About Spotting Mista...

Audits shouldn’t be about catching people out. They should be about learning, growing, and improving care together.

Are You Auditing What Matters — Or What’s Easiest?

Too many audits focus on what’s easy to count, not what makes care better. Here’s how to refocus your quality assurance processes.

Are You Auditing What Matters — Or What’s Easiest?

Too many audits focus on what’s easy to count, not what makes care better. Here’s how to refocus your quality assurance processes.

How to Make Quality Audits Meaningful, Not Just a Tick-Box

Quality audits should drive improvement — not just compliance.

How to Make Quality Audits Meaningful, Not Just...

Quality audits should drive improvement — not just compliance.

How to Present KPIs and Metrics in Social Care Tender Responses

Clear KPIs and measurable metrics can make or break your tender score. This article explains how to present data effectively to strengthen your bid.

How to Present KPIs and Metrics in Social Care ...

Clear KPIs and measurable metrics can make or break your tender score. This article explains how to present data effectively to strengthen your bid.