Articles

External Assurance and CQC Readiness in Supported Living Governance

External assurance is not just preparation for inspection; it is a governance tool that tests whether internal systems are truly working. This article explains how providers can use peer review,...

External Assurance and CQC Readiness in Support...

External assurance is not just preparation for inspection; it is a governance tool that tests whether internal systems are truly working. This article explains how providers can use peer review,...

Board and Senior Leadership Oversight in Supported Living

Board and senior leadership oversight is where supported living governance either becomes real or stays theoretical. This article sets out how leaders can maintain grip across dispersed services, using structured...

Board and Senior Leadership Oversight in Suppor...

Board and senior leadership oversight is where supported living governance either becomes real or stays theoretical. This article sets out how leaders can maintain grip across dispersed services, using structured...

Management Oversight and Decision-Making in Supported Living

Effective governance in supported living depends on visible, consistent management oversight. This article explores how managers should review risk, support staff decision-making and evidence oversight to meet commissioner and CQC...

Management Oversight and Decision-Making in Sup...

Effective governance in supported living depends on visible, consistent management oversight. This article explores how managers should review risk, support staff decision-making and evidence oversight to meet commissioner and CQC...

Internal Audits and Quality Reviews in Supported Living Services

Internal audits are a core part of governance in supported living, but only when they test real practice rather than paperwork. This article explains how to design and run internal...

Internal Audits and Quality Reviews in Supporte...

Internal audits are a core part of governance in supported living, but only when they test real practice rather than paperwork. This article explains how to design and run internal...

Safeguarding Governance and Escalation Pathways in Supported Living

Safeguarding in supported living must be governed through clear escalation routes, defensible decision-making and consistent learning. This article sets out how to structure safeguarding oversight, including day-to-day thresholds, reviews, audits...

Safeguarding Governance and Escalation Pathways...

Safeguarding in supported living must be governed through clear escalation routes, defensible decision-making and consistent learning. This article sets out how to structure safeguarding oversight, including day-to-day thresholds, reviews, audits...

Performance Dashboards and KPIs for Supported Living Governance

Governance in supported living depends on timely, reliable performance information. This article explains how to design dashboards and KPIs that reflect real risk, quality and outcomes — and how to...

Performance Dashboards and KPIs for Supported L...

Governance in supported living depends on timely, reliable performance information. This article explains how to design dashboards and KPIs that reflect real risk, quality and outcomes — and how to...

Leadership Oversight and Decision-Making in Supported Living

Effective leadership oversight is critical in supported living services. This article examines how clear decision-making structures, escalation routes and leadership visibility support safe delivery, governance assurance and regulatory confidence.

Leadership Oversight and Decision-Making in Sup...

Effective leadership oversight is critical in supported living services. This article examines how clear decision-making structures, escalation routes and leadership visibility support safe delivery, governance assurance and regulatory confidence.

How Councils Score Leadership & Governance in Social Care Tenders — What Providers Must Get Right in 2026

Leadership and governance is one of the highest-weighted sections in modern social care tenders — yet often the weakest. Here’s what councils actually score, and how providers can strengthen responses...

How Councils Score Leadership & Governance in S...

Leadership and governance is one of the highest-weighted sections in modern social care tenders — yet often the weakest. Here’s what councils actually score, and how providers can strengthen responses...

The New Fair Cost of Care Tool for Supported Living: What Providers Need to Know in 2026

A clear, practical guide to the new Fair Cost of Care tool for Supported Living — what it means for providers, how commissioners will use it, and how to strengthen...

The New Fair Cost of Care Tool for Supported Li...

A clear, practical guide to the new Fair Cost of Care tool for Supported Living — what it means for providers, how commissioners will use it, and how to strengthen...

GMCA All-Age Supported Accommodation Framework (2025): What Providers Need to Know

A clear, practical breakdown of the new GMCA all-age Supported Accommodation Framework (2025)—how it works, how it overlaps with borough-level contracts, and what providers should do to stay tender-ready across...

GMCA All-Age Supported Accommodation Framework ...

A clear, practical breakdown of the new GMCA all-age Supported Accommodation Framework (2025)—how it works, how it overlaps with borough-level contracts, and what providers should do to stay tender-ready across...

Help Improve the UK Adult Social Care Tender Pipeline — Share Updates & Corrections

The UK Adult Social Care Tender Pipeline is now live — a free, regularly updated tool for councils, ICBs and providers. If you spot missing tenders, incorrect dates or new...

Help Improve the UK Adult Social Care Tender Pi...

The UK Adult Social Care Tender Pipeline is now live — a free, regularly updated tool for councils, ICBs and providers. If you spot missing tenders, incorrect dates or new...

December Isn’t a Quiet Month: Why Social Care Providers Should Get Tender-Ready for Q1 2026

Many providers treat December as downtime, but commissioners don’t. Here’s how adult social care organisations can use the last weeks of the year to get genuinely tender-ready for Q1 2026.

December Isn’t a Quiet Month: Why Social Care P...

Many providers treat December as downtime, but commissioners don’t. Here’s how adult social care organisations can use the last weeks of the year to get genuinely tender-ready for Q1 2026.

What Autumn Budget 2025 Really Means for Social Care Providers — And How to Prepare for the 2026 Tender Reset

The Autumn Budget 2025 offered no new dedicated funding for adult social care — creating a high-pressure, high-opportunity environment for providers. Here’s what the funding gap means for 2026 tenders,...

What Autumn Budget 2025 Really Means for Social...

The Autumn Budget 2025 offered no new dedicated funding for adult social care — creating a high-pressure, high-opportunity environment for providers. Here’s what the funding gap means for 2026 tenders,...

What Commissioners Will Be Looking for in High-Scoring Bids in 2026–2027

With a major recommissioning cycle ahead, councils and ICBs are tightening expectations for adult social care tenders. This guide explains what commissioners will expect from high-scoring bids in 2026–2027 —...

What Commissioners Will Be Looking for in High-...

With a major recommissioning cycle ahead, councils and ICBs are tightening expectations for adult social care tenders. This guide explains what commissioners will expect from high-scoring bids in 2026–2027 —...

How Commissioners Are Preparing for the 2026–2027 Social Care Recommissioning Cycle

A behind-the-scenes look at how councils and ICBs are preparing for the 2026–2027 adult social care recommissioning cycle — and what providers can do now to align with emerging priorities,...

How Commissioners Are Preparing for the 2026–20...

A behind-the-scenes look at how councils and ICBs are preparing for the 2026–2027 adult social care recommissioning cycle — and what providers can do now to align with emerging priorities,...

How to Prepare Your Organisation for the 2026–2027 Social Care Tender Surge

A practical guide for providers on how to prepare for the wave of adult social care tenders expected in 2026–2027 — from bid library readiness to workforce planning, governance, partnerships...

How to Prepare Your Organisation for the 2026–2...

A practical guide for providers on how to prepare for the wave of adult social care tenders expected in 2026–2027 — from bid library readiness to workforce planning, governance, partnerships...

How to Read a Social Care Tender Pipeline Strategically (2026–2029)

A practical guide for adult social care providers on how to use tender pipelines strategically – to prioritise regions, time resourcing, and prepare for the 2026–2029 recommissioning wave.

How to Read a Social Care Tender Pipeline Strat...

A practical guide for adult social care providers on how to use tender pipelines strategically – to prioritise regions, time resourcing, and prepare for the 2026–2029 recommissioning wave.

Why So Many Adult Social Care Tenders Are Coming in 2026–2027 (and How to Prepare Now)

Many adult social care frameworks were let before or during Covid and then extended multiple times. Now, with the Procurement Act and delayed recommissioning cycles converging, 2026–2027 is shaping up...

Why So Many Adult Social Care Tenders Are Comin...

Many adult social care frameworks were let before or during Covid and then extended multiple times. Now, with the Procurement Act and delayed recommissioning cycles converging, 2026–2027 is shaping up...

Why Providers Will Lose Points in 2026 Without a KPI Evidence Strategy — and How to Fix It Now

From 2026, providers won’t lose tenders because of poor delivery — they’ll lose because they can’t prove what they deliver. With MAT scoring tightening under the Procurement Act 2023, KPI...

Why Providers Will Lose Points in 2026 Without ...

From 2026, providers won’t lose tenders because of poor delivery — they’ll lose because they can’t prove what they deliver. With MAT scoring tightening under the Procurement Act 2023, KPI...

Bid Libraries that Win Under MAT: How NHS and Social Care Providers Can Get Tender-Ready for 2026

As Procurement Act 2023 and Most Advantageous Tender (MAT) scoring bed in, recycled bid answers and messy libraries are becoming a real liability. This article explains how NHS and social...

Bid Libraries that Win Under MAT: How NHS and S...

As Procurement Act 2023 and Most Advantageous Tender (MAT) scoring bed in, recycled bid answers and messy libraries are becoming a real liability. This article explains how NHS and social...

When Every Pound Matters: How Social Care & NHS Providers Can Compete Under Rising Costs | Impact Guru

Cost pressures in social care aren’t easing — National Living Wage increases, tighter immigration rules, VAT crackdowns and workforce churn are all squeezing margins. This in-depth guide explains what’s driving...

When Every Pound Matters: How Social Care & NHS...

Cost pressures in social care aren’t easing — National Living Wage increases, tighter immigration rules, VAT crackdowns and workforce churn are all squeezing margins. This in-depth guide explains what’s driving...

The Tender Voice Test: How to Sound Like Leadership, Not Admin

Evaluators hear tone before they read detail. This guide explains how to write tender answers that sound like leadership — measured, confident and verifiable — instead of administrative reporting.

The Tender Voice Test: How to Sound Like Leader...

Evaluators hear tone before they read detail. This guide explains how to write tender answers that sound like leadership — measured, confident and verifiable — instead of administrative reporting.

The Tender Within the Tender: How Leadership Tone Shapes Commissioner Confidence

Commissioners don’t just read your bid for answers — they read it for confidence. This article explores how tone, phrasing and narrative voice reveal leadership quality, showing how to write...

The Tender Within the Tender: How Leadership To...

Commissioners don’t just read your bid for answers — they read it for confidence. This article explores how tone, phrasing and narrative voice reveal leadership quality, showing how to write...

Governance That Scores: Turning Policies Into Proof in Social Care Bids

Governance isn’t paperwork — it’s proof that you’re in control. This guide explains how to turn policies into visible assurance, show learning and oversight, and write governance answers that commissioners...

Governance That Scores: Turning Policies Into P...

Governance isn’t paperwork — it’s proof that you’re in control. This guide explains how to turn policies into visible assurance, show learning and oversight, and write governance answers that commissioners...

Co-Production in Governance and Quality Assurance

Co-production isn’t just about service design — it belongs in governance and quality assurance too. This blog explores how to embed lived experience at board and QA levels to improve...

Co-Production in Governance and Quality Assurance

Co-production isn’t just about service design — it belongs in governance and quality assurance too. This blog explores how to embed lived experience at board and QA levels to improve...

Social Care Mini-Series — Tendering, Safeguarding & Person-Centred Practice

A growing collection of complete 7-part mini-series exploring social care tenders, safeguarding, person-centred planning, outcomes, reablement, and more — designed to strengthen your bids and inspection evidence.

Social Care Mini-Series — Tendering, Safeguardi...

A growing collection of complete 7-part mini-series exploring social care tenders, safeguarding, person-centred planning, outcomes, reablement, and more — designed to strengthen your bids and inspection evidence.

Governance Isn’t Just Paperwork: How to Show It’s Driving Outcomes

How to move beyond compliance and use governance to evidence better outcomes in social care tenders and inspections.

Governance Isn’t Just Paperwork: How to Show It...

How to move beyond compliance and use governance to evidence better outcomes in social care tenders and inspections.

How to Build a Culture of Accountability in Social Care

Embedding accountability into your service culture strengthens governance, improves quality, and supports better outcomes for people.

How to Build a Culture of Accountability in Soc...

Embedding accountability into your service culture strengthens governance, improves quality, and supports better outcomes for people.

Why Strong Governance is the Foundation of High-Quality Social Care

Why governance isn’t just policies and paperwork — it’s the foundation of safer, stronger, and more successful social care services.

Why Strong Governance is the Foundation of High...

Why governance isn’t just policies and paperwork — it’s the foundation of safer, stronger, and more successful social care services.

How to Strengthen Your Governance to Improve Tender Outcomes

Why governance gaps lose tenders — and how providers can strengthen governance to boost quality scores and win more work.

How to Strengthen Your Governance to Improve Te...

Why governance gaps lose tenders — and how providers can strengthen governance to boost quality scores and win more work.