Articles

Co-Produced Quality Assurance in Mental Health Services: Turning Lived Experience into Governance and Improvement

Co-production becomes credible when it influences how services monitor quality, respond to complaints, learn from incidents and evidence improvement over time. This article sets out how to build co-produced quality...

Co-Produced Workforce Development in Mental Health Services: Lived Experience in Training, Supervision and Culture

Co-production in mental health services is not just about care planning — it can shape how staff are recruited, trained, supervised and supported to deliver safe, respectful and recovery-focused practice....

Co-Production With Families, Carers and Support Networks in Mental Health

Families and carers play a critical role in mental health support, yet their involvement is often inconsistent or poorly governed. This article sets out how providers co-produce with families and...

Embedding Personalisation Through Co-Produced Mental Health Support Plans

Personalisation is a core expectation in mental health services, yet support plans often remain professionally led and formulaic. This article explains how providers embed co-production into personalised support planning in...

Using Lived Experience Safely in Mental Health Quality Improvement

Many mental health providers collect feedback, but fewer translate lived experience into structured quality improvement that can be evidenced. This article sets out how to use lived experience safely in...

Co-Production in Mental Health Services That Stands Up to Scrutiny

Co-production is now a routine expectation in mental health service delivery, but many approaches remain informal and hard to evidence. This article explains how providers structure co-production so it influences...

Using Lived Experience to Improve Mental Health Pathway Design

Lived experience is increasingly used to inform mental health pathway design, but its impact depends on how it is structured and governed. This article examines how providers use lived experience...

Personalisation in Mental Health Services Beyond Care Planning

Personalisation in mental health services is often reduced to individual care plans, but commissioners and regulators expect it to shape delivery, pathways and outcomes. This article explores how personalisation operates...

Embedding Lived Experience Safely in Mental Health Service Delivery

Lived experience roles are increasingly used within mental health services, but without clear boundaries they can create safeguarding, governance and workforce risks. This article explores how providers embed lived experience...

What Co-Production Means in Commissioned Mental Health Services

Co-production is now an explicit expectation in commissioned mental health services, but it is frequently misunderstood or applied inconsistently. This article explains what genuine co-production means in practice, how it...