Articles

Business continuity governance: learning reviews, accountability after incidents and continuous improvement

Post-incident learning is a key test of whether business continuity governance is real or simply written. This article explains how adult social care providers run accountable learning reviews after disruption,...

Business continuity governance: commissioner reporting, contract assurance and escalation

Commissioners want timely, structured reporting during disruption, with clear evidence of risk control, safeguarding protection and recovery actions. This article explains how adult social care providers govern commissioner reporting and...

Business continuity governance: safeguarding oversight during disruption

Safeguarding risks often increase during service disruption if continuity governance is weak. This article explains how adult social care providers embed safeguarding oversight into business continuity governance, with operational examples...

Business continuity governance: workforce accountability during service disruption

Workforce instability is one of the most common causes of business continuity failure in adult social care. This article explains how providers govern workforce continuity during disruption, with operational examples...

Business continuity governance: incident command structures and operational control

Clear incident command structures prevent confusion, duplication and unsafe decision-making during disruption. This article explains how adult social care providers design incident command arrangements, define authority, and maintain operational control,...

Business continuity governance: escalation thresholds, decision logs and audit trails

During disruption, regulators and commissioners look for evidence that decisions were timely, proportionate and accountable. This article explains how adult social care providers set escalation thresholds, maintain decision logs and...

Board assurance frameworks for business continuity in regulated care services

Boards must be able to evidence that business continuity risks are identified, monitored and controlled across regulated services. This article explains how boards build assurance frameworks for business continuity, with...

Executive leadership accountability during business continuity incidents in social care

Business continuity incidents test executive leadership more than any written policy. This article examines how senior leaders retain accountability during disruption in adult social care, with operational examples showing how...

Business continuity roles and responsibilities: making accountability work in practice

Clearly defined roles are essential for effective business continuity in adult social care, yet accountability often breaks down during real disruption. This article examines how providers assign, test and evidence...

Business continuity governance in adult social care: board accountability and assurance

Business continuity failures in adult social care are rarely caused by missing plans and are more often linked to weak governance and unclear accountability. This article explains how boards and...