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Support Planning and Reviews in Person-Centred ...

A good support plan isn’t paperwork — it’s a living story of progress. This guide shows how to make support planning and reviews truly person-led, evidence-based and outcome-focused, with examples...

Involving Families and Advocates in Person-Cent...

Family members and advocates are not visitors to person-centred care — they’re partners in it. This guide explores how to involve them meaningfully in planning, decision-making and review, balancing independence...

Cultural and Identity Needs in Person-Centred C...

Person-centred care only works when it reflects the person’s whole identity. This guide explores how cultural, faith, language and gender identity shape meaningful support — and how to evidence inclusion...

Staff Supervision & Monitoring in Social Care

Effective staff supervision and monitoring underpin quality, safety and continuous improvement in social care. Learn how structured support and performance oversight enhance outcomes.

Person-Centred Practice in Social Care: Core Pr...

Person-centred practice isn’t a style of care — it’s a way of thinking. This guide explores the core principles and values that make support truly person-led, translating “choice and control”...

Organisational Structure and Accountability in ...

Accountability isn’t about hierarchy — it’s about visibility. This guide explains how social care providers can build organisational structures that make decision-making, escalation and assurance clear from frontline to board...