News

Improving Data Quality in Social Care Records: ...

Data quality failures are one of the most common underlying issues identified during inspections, safeguarding reviews and contract monitoring. This article sets out practical, operational steps social care providers can...

Describing Digital Capability in Homecare Tende...

Digital capability is increasingly scored in homecare tenders, but overclaiming technology use can undermine credibility. This article explains how providers should describe digital systems honestly, link them to outcomes, and...

Digital Scheduling in Homecare: Travel Time, Co...

Digital scheduling systems can improve efficiency in homecare, but poorly configured rotas increase risk, staff burnout and missed care. This article explains how ethical rota design works in practice, how...

Integrating Digital Systems with Quality Assura...

Digital systems generate valuable insight, but only when integrated into quality assurance and supervision processes. This article explains how homecare providers can use digital tools to strengthen oversight, support staff...

Electronic Visit Monitoring in Homecare: Eviden...

Electronic Visit Monitoring (EVM) is widely used in homecare, but poorly implemented systems can damage trust with staff and people receiving care. This article explains how to use EVM proportionately...

Cyber Security and Data Protection in Homecare:...

Homecare providers increasingly rely on digital systems, making cyber security and data protection a frontline operational issue rather than a technical one. This article explains how providers can manage cyber...