How Providers Can Align Services With ICB Priorities and Integrated Care Strategies
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Alignment with ICB priorities is no longer optional. Providers that fail to demonstrate how their services support integrated care strategies risk being marginalised within the system.
ICBs expect providers to understand local priorities and translate them into practical service delivery.
This expectation links closely with outcomes and impact measurement and quality and governance.
Understanding ICB priorities
Most ICBs publish:
- Integrated Care Strategies
- Joint Forward Plans
- Population health priorities
Providers are expected to actively reference these.
Translating strategy into service delivery
Effective providers can explain:
- Which priorities their service directly supports
- How delivery models have been adapted
- What outcomes demonstrate alignment
This should be explicit, not implied.
Aligning operational processes
Day-to-day alignment often includes:
- Adjusting referral and triage processes
- Supporting pathway integration
- Sharing data across system partners
Operational teams need clear direction.
Using outcomes to evidence alignment
ICBs look for:
- Outcome measures linked to system goals
- Clear reporting frameworks
- Evidence of continuous improvement
Outcomes provide tangible proof of contribution.
What good alignment looks like in practice
Well-aligned providers can confidently describe:
- Their role within the wider system
- How they reduce pressure elsewhere
- Where they add system-wide value
This positions services as strategic partners.
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