The Top 5 Clarification Questions Providers Should Always Ask (If Not Already Clear)
❓ Why These Questions Matter
Clarifications aren’t just about the technical details — they’re about protecting your bid position. Certain questions help clarify risk, reduce ambiguity, and ensure commissioners provide fair and transparent answers to all bidders.
✅ 5 Clarifications to Consider Asking
- Evaluation Criteria & Weighting “Please confirm the weightings for Quality vs Price, and whether Social Value has a separate weighting.” Why: Transparency on scoring helps you balance your approach.
- TUPE Liabilities “Can you confirm whether TUPE applies, and if so, whether anonymised staffing information will be provided?” Why: Impacts pricing, mobilisation, and resourcing decisions.
- Contract Volumes & Forecasts “Please confirm the anticipated volume of hours / packages / referrals per week.” Why: Supports accurate financial modelling and mobilisation planning.
- Submission Format Requirements “Is there a preferred template, word count, or structure for responses?” Why: Prevents non-compliance through technicalities.
- Mobilisation Timelines “Could you confirm the expected start date and any flexibility on mobilisation periods?” Why: Helps you plan recruitment, onboarding, and logistics.
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- A clear scope of work
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If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.
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Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)