Governing Restrictive Practice Through Data, Oversight and Assurance

Restrictive practice reduction cannot rely on goodwill or isolated reviews. It requires structured governance, clear oversight and reliable data. Within Restrictive Practice Reduction, Review & Governance and informed by PBS Principles & Values, this article sets out how providers should govern restrictive practice through assurance systems that make reduction visible, measurable and defensible.

Why governance fails without data

Leaders cannot reduce what they cannot see. Common governance failures include:

  • Incomplete recording of restrictions.
  • No trend analysis.
  • Reliance on anecdotal reassurance.

Without data, restrictive practice becomes invisible to leadership.

What data effective governance requires

Governance systems should capture:

  • Type of restrictive practice.
  • Frequency and duration.
  • Context and triggers.
  • Reduction attempts and outcomes.

This enables leaders to identify patterns and intervene early.

Operational Example 1: Introducing a restrictive practice register

Context: A provider lacked clarity on how many restrictions were in use.

Support approach: PBS plans were reviewed alongside incident data.

Day-to-day delivery detail: Leaders introduced a central register requiring managerial sign-off for all restrictive practices.

How effectiveness or change is evidenced: Visibility improved, outdated restrictions were identified, and reduction plans implemented.

Oversight structures that drive reduction

Effective oversight includes:

  • Routine governance review.
  • Escalation of persistent restrictions.
  • Clear accountability.

Reduction becomes a leadership expectation, not an aspiration.

Operational Example 2: Board-level scrutiny of restrictive practice

Context: A provider introduced restrictive practice reporting to board level.

Support approach: PBS leads presented reduction strategies.

Day-to-day delivery detail: Board members challenged high-use services and requested action plans.

How effectiveness or change is evidenced: Services demonstrated measurable reduction over time.

Explicit expectations you must design for

Commissioner expectation

Commissioners expect providers to evidence reduction. They require data showing how restrictive practices are monitored and reduced, not just justified.

Regulator / Inspector expectation (CQC)

CQC expects effective governance of restrictive practice. Inspectors look for leadership oversight, trend analysis and learning.

Operational Example 3: Using governance data during inspection

Context: A service faced inspection following increased scrutiny.

Support approach: Restrictive practice data was collated with review outcomes.

Day-to-day delivery detail: Leaders demonstrated how data informed decision-making and reduction.

How effectiveness or change is evidenced: Inspectors gained confidence in governance controls.

What strong assurance looks like

Strong governance demonstrates:

  • Visibility.
  • Challenge.
  • Continuous reduction.

This protects people, staff and organisations.