Business Continuity in Social Care — A Complete 7-Part Guide


Business Continuity is one of the most critical — yet often overlooked — areas of social care governance. Commissioners, inspectors, and families are no longer reassured by vague assurances; they want to see practical strategies, tested responses, and credible evidence that services can keep running when disruption hits.

This seven-part blog series explores how social care providers can embed continuity in practice — from risk assessment to staffing cover, communication, testing, and presenting continuity in tenders and CQC inspections. 


📚 The 7-Part Business Continuity Blog Series

  1. 📘 Why Business Continuity Matters in Social Care
  2. 🧭 Risk Assessment and Scenario Planning
  3. 👥 Staffing Continuity: Covering Absences and Crises
  4. 🧯 Service Disruption Response: Keeping Care and Support Running
  5. 📣 Communication in a Crisis
  6. 🔁 Testing and Reviewing Your Continuity Plan
  7. 📄 Embedding Business Continuity in Tenders and Inspections

🧠 Why This Series Matters

Continuity planning is about more than having a policy on file — it’s about embedding resilience into daily practice. Across this series, we show how providers can:

  • Assess and plan for service-critical risks
  • Ensure staffing continuity during absences and crises
  • Respond effectively to service disruption and keep people safe
  • Communicate clearly with staff, families, and commissioners in a crisis
  • Test and review continuity plans to strengthen learning
  • Evidence continuity effectively in tenders and inspections