Building Long-Term Strategic Partnerships in ABI Commissioning
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Long-term sustainability in acquired brain injury services depends on more than contract compliance. Commissioners and ICBs increasingly seek providers who act as strategic partners, contributing to system learning, stability and improved outcomes over time.
This article explores how ABI providers can build long-term commissioning partnerships. It should be read alongside Working With Commissioners, ICBs & Neuro-Rehabilitation Partners and Outcomes, Reablement & Independence.
What strategic partnership looks like in ABI
Partnerships focus on shared outcomes, trust and system resilience.
Commissioner and inspector expectations
Expectation 1: System contribution. Commissioners expect providers to add value beyond delivery.
Expectation 2: Learning culture. CQC expects learning from incidents and feedback.
Operational example 1: Service development collaboration
A provider worked with commissioners to pilot new support models.
Sharing insight and learning
Providers can add value through insight from lived practice.
Operational example 2: Trend analysis reporting
Trend reports informed commissioning strategy.
Maintaining credibility over time
Consistency and transparency underpin trust.
Operational example 3: Honest performance reporting
Transparent reporting strengthened commissioner confidence.
Evidencing strategic partnership working
Providers should evidence:
- Joint planning records
- Innovation pilots
- Commissioner feedback
Why this secures long-term sustainability
Strategic partnerships support growth and service resilience.
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