Confidentiality and Information Sharing Policy | CQC-Compliant Template

Confidentiality and Information Sharing Policy | CQC-Ready & Fully Editable

This fully editable policy ensures your service complies with Regulation 17 (Good Governance) and UK GDPR requirements. It outlines how your organisation handles, stores, and shares personal information in a lawful, respectful, and safeguarding-conscious way.

✅ Suitable For:

• Supported living services
• Domiciliary care
• All client groups — older people, learning disabilities, mental health, physical disabilities

📌 Covers:

• Confidentiality principles and staff responsibilities
• What counts as personal and sensitive data
• When and how to share information lawfully
• Multi-agency protocols with local authorities, GPs, and safeguarding teams
• Safeguarding exceptions and best interest considerations
• Links to GDPR, Caldicott Principles, and Care Act duties
• Audit and review processes for governance

🔐 Making Safeguarding Personal

This policy supports respectful, rights-based care. We balance confidentiality with the duty to protect — using the least intrusive and most person-led approaches to information sharing.

📂 What's Included:

• Fully editable Word document (.docx)
• 2.5+ pages of CQC-aligned content
• Standardised headings and consistent formatting

💡 Why This Policy?

Inspectors frequently ask about confidentiality breaches, lawful sharing, and multi-agency liaison. This document provides clear, practical guidance for staff — while evidencing your leadership’s oversight of good governance.

Browse the full range of policy templates or get in touch for bespoke support.

📦 Looking for Better Value?

Save time and money with our Complete Policy Template Bundle — 22 editable, CQC-aligned policies designed to strengthen compliance, governance, and your tender submissions.

• ✅ Fully editable Word documents
• ✅ CQC-ready and aligned to key regulations
• ✅ Professional, practical, and inspection-focused

👉 View the Full 22 Policy Bundle Here