News

When Every Pound Matters: How Social Care & NHS...

Cost pressures in social care aren’t easing — National Living Wage increases, tighter immigration rules, VAT crackdowns and workforce churn are all squeezing margins. This in-depth guide explains what’s driving...

Are You Really Tailoring Support, or Just Offer...

Offering people choices is a good start — but it’s not the same as tailoring support. This blog explores how to go beyond surface-level personalisation in planning and practice.

Why Person-Centred Support Plans Should Never B...

Personalisation gets lost when support plans are copied and pasted. This blog explores how to make plans truly individual — and why it matters in tenders and inspections.

Embedding Choice and Control in Everyday Support

True person-centred support means more than one-off choices — it’s about embedding control into daily life, routines, and decisions.

“What Would a Good Day Look Like?” — The Most I...

This simple question unlocks person-centred thinking, meaningful outcomes, and tailored support that goes far beyond basic care plans.

Contract Continuity in a New Era: Beyond Winnin...

With the Procurement Act 2023 now live, health and social care providers must look beyond winning tenders. Contract retention depends on how well you deliver and—crucially—how well you evidence outcomes,...